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Person centred care

At St Vincent’s Private Hospital Werribee, we believe that working with patients and their families is the key to providing exceptional healthcare. This philosophy is called person-centred care. It means that we involve you in planning and delivering your care, so we can meet your individual needs and preferences.

In providing person-centred care we:

  • Recognise that each patient and family is different.
  • Help you and your family develop healthcare skills and knowledge.
  • Support you and your family to make decisions about your care.
  • Respect your choices, values, beliefs and culture.

We hope you will:

  • Ask any questions about your care and treatment.
  • Tell us about any concerns you have.
  • Get involved in your care, as much as you'd like.
  • Tell us if you have any special requests for your care and treatment.
  • Tell us who you want to visit you and when.
  • Take part in nursing handover and medical rounds.
  • Tell us what we're doing well and what we could be doing better.