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Important information about novel coronavirus (COVID-19)

Information for Visitors

Due to the current lockdown and in line with the DHHS directives our Hospital Visitor Restrictions have been updated. Effective 16 July 2021 at 12pm until further notice:

No Hospital Visitors permitted 

Exceptions Apply (Case by case approval required):

  • One nominated support person for Maternity (allowed at all times, person not interchangeable)
  • One nominated carer/parent/guardian for patient under 18 years of age
  • For patients receiving end of Life care or life threatening conditions
  • For patients who require assistance with communication, behaviour management or emotional support
  • Patients with complex disability or mental illness
  • One carer for support  on discharge
  • One support person to outpatient appointments

Conditions for permitted visitors apply:

  • Register using the QR online COVID screening and contact tracing
  • Check current Exposure site list and follow DHHS directives if attended exposure site
  • Do not attend if unwell
  • Wear a Hospital supplied face mask at all times
  • Maintain physical distancing 
  • Handy hygiene on entering Hospital and Patient rooms

Approved visitors who are unwell, are awaiting COVID19 test results, or are within isolation guidelines, or have attended an exposure site will be asked not to attend until a negative test result is obtained.   
Please refer to the DHHS website for current information regarding exposure site here

For further information or questions please visit our Hospital website or speak to our staff for assistance:
Fitzroy (9411 7111)
East Melbourne (9928 6555)
Kew (9851 8888)
Werribee (9218 8000)

Maternity COVID-19 Screening and Testing

    COVID-19 Screening

    • All maternity patients will be screened utilising the Covid-19 screening questions prior to admission
    • If the patient is symptomatic or answers yes to the Covid-19 screening questions (positive screen), a Covid-19 test (swab) will also be required.    

    Information for maternity patients

    To minimise the risk of COVID-19 to our maternity patients and their bubs we ask that partners OR support persons do not attend if they are experiencing at least one of the following symptoms and/or you have been overseas, or in contact with a confirmed case of COVID-19: ▪️Fever, cough, sore throat, shortness of breath or wheezing, breathing difficulties▪️ This decision has been made based on the most recent information provided by the Department of Health and Human Services around COVID-19. We will continue to provide updates and notify our SVPHM community when this precautionary measure changes 

    Maternity tours and education classes

    In response to the changing COVID-19 situation, for the safety of our patients and staff, we have taken the decision to postpone our group maternity tours and classes.

    Our maternity units are in the process of changing the way Childbirth Education classes are offered to our expectant parents during the COVID-19 situation. At this present moment, our Childbirth Education Classes have been made available online through a series of videos. If you are an expectant parent of SVPHM, you will receive an email with information on how to access this material.        


    What is this virus?

    Coronaviruses can make humans and animals sick. Some coronaviruses can cause illness similar to the common cold and others can cause more serious diseases, including Severe Acute Respiratory Syndrome (SARS) and Middle East respiratory syndrome (MERS). The virus first seen in Hubei Province, China is called ‘novel’ because it is new. COVID-19 has now been declared a pandemic by the World Health Organization (WHO) and there has been a significant increase in new cases across many countries in Europe and around the world. It is likely that the virus originally came from an animal, and there is evidence that it can spread from person-to-person.

    What are the symptoms?

    Symptoms include fever OR an acute respiratory infection and include (but are not limited to) cough, sore throat, fatigue and shortness of breath with or without a fever.

    How is the coronavirus spread?

    The coronavirus is most likely to spread from person-to-person by:

    • Direct close contact with a person whilst they are infectious;
    • Close contact with a person with a confirmed infection coughs or sneezes; or
    • Touching objects or surfaces (such as doorknobs or tables or face masks) contaminated from a cough or sneeze from a person with a confirmed infection, and then touching your mouth or face.

    Most infections are transmitted by people when they have symptoms. There is now some evidence that people could be contagious before showing symptoms.

    How can I help prevent the spread of COVID-19?

    Practising good hand and sneeze/cough hygiene is the best defence against most viruses. You should:

    • Wash your hands often with soap and water before and after eating as well as after attending the toilet
    • Avoid contact with others (including touching, kissing, hugging, and other intimate contact)
    • cough and sneeze into your elbow
    • If you are asked to wear a surgical face mask, after putting it on to cover your nose and mouth, do not touch the front of the mask and remove it using the ear loops or head straps.
    • Dispose of the used mask into a waste bin and perform hand hygiene with soap and water or alcohol hand rub.

    Where are the COVID-19 clinics and testing centres located?

    COVID-19 clinics and assessment centres have been established at various sites across Australia. Please click on the relevant link below to view the services available in your state:

    Can I still visit my specialist/doctor even if we are locked down for COVID-19?

    Yes, visiting your doctor is considered an essential indoor gathering under current guidelines. That means you must adhere to social distancing measures by keeping a distance of 1.5m between yourself and other people and good hygiene practices including using hand sanitiser before and after your visit with your doctor.

    What does isolate in your home mean?

    People who are recommended to be isolated should not attend public places, in particular work, school, childcare or university. Only people who usually live in the household should be in the home. Do not allow visitors into the home. There is no need to wear masks in the home. Where possible, get others such as friends or family, who are not required to be isolated to get food or other necessities for you. If you must leave the home, such as to seek medical care, wear a surgical mask if you have one.

    How is the virus treated?

    There is no specific treatment for coronaviruses. Antibiotics are not effective against viruses. Most of the symptoms can be treated with supportive medical care. Some people will require hospitalisation.    

    Where can I get more information?

    Visit the Australian Government Department of Health homepage at

    Call the Public Health Information Line on 1800 004 599.

    Discuss any questions you have with the Public Health Agency monitoring you.

    Contact your state or territory public health agency:

    • ACT call 02 5124 9213
    • NSW call 1300 066 055
    • NT call 08 8922 8044
    • QLD call 13HEALTH (13 43 25 84)
    • SA call 1300 232 272
    • TAS call 1800 671 738
    • VIC call 1300 651 160
    • WA visit or call your local public health unit